FAQ

Where do you ship to?

We ship Australia-wide. Orders are typically processed within 1-3 business days and delivered within 5-10 business days depending on your location.

How much does shipping cost?

We offer free shipping on orders over $50. Standard shipping rates apply for orders below this threshold and are calculated at checkout.

Can I return or exchange an item?

Yes! We accept returns within 30 days of delivery for items in their original condition. Please email us at info@lolmart.shop to initiate a return. See our full Return Policy for details.

My order arrived damaged. What do I do?

We're sorry to hear that! Please email info@lolmart.shop with your order number and a photo of the damage within 7 days of delivery and we'll make it right.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking numbe